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FAQs

1.How long does it take to receive my order?

In general, orders typically process within 24 hours and will deliver the products after 3-5 days. Transit time is typically 10-25 days.

2.How do I track my order?

We've actually made this super simple! You can click order tracking to see the status of your order.

3.How do I cancel an order?

We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

4.What is your return policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. shoppingnow.shop reserves the right to deny any return request.

You will be responsible for paying for your own shipping costs for returning your item. Original shipping charges are not refundable.

* Cosmetics, Lingerie and underwear/shapewear are final sale for hygienic reasons.

5.How do I use a coupon code?

Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click “apply”. Please note that only one promotion code can be entered for a given order fromMiasea.com. Coupon code cannot be used for orders already placed.

5.What if the products I received is damaged or missing items?

Please refer to our returns policy. Besides, We cannot accept returned products that have been used or man-made damage.

You must report damage or missing items within 7 business days of receipt by contacting us at. You also must keep the original box & packing material in the event we open a claim with the carrier. In some cases, we may need a customer's help to confirm why this is happening. We appreciate your cooperation and patience through this process.

6.What happens if an item is on back-order?

In rare cases, you have not received the products for more than 15 days after we deliver the product. Please contact us and we will deal with it immediately.

7.What methods of payment do you accept?

We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E Check (i.e. using your regular Bank Account)

Need additional help? You can contact us here